Mortgage Loan Officer

Mortgage Loan Officer
Short Description
Doug and Kathie Shoemaker provide an education-based mortgage experience centered on honest advice, personalized market guidance, and exceptional communication. Clients especially appreciate Doug’s ability to explain their options and Kathie’s dependable weekly updates. Together, they make home financing easier to understand while proudly serving military members, law enforcement officers, firefighters, and families throughout their community.
Description

At the Shoemaker Loan Team, we believe a mortgage should come with more than an interest rate and a stack of paperwork. It should come with honest advice, clear communication, and a team that genuinely looks out for you.

I’m Doug Shoemaker, a Certified Mortgage Advisor with more than 25 years of experience helping people purchase and refinance homes. My role is to help clients understand the mortgage market, evaluate their options, and make confident decisions based on their individual goals—not pressure them into a one-size-fits-all loan.

Kathie and I work together to create a mortgage experience that feels personal and well organized. I provide the mortgage education, personalized market analysis, and loan strategy, while Kathie keeps clients informed with consistent updates throughout the process. Our clients frequently tell us that our communication helped them feel comfortable, prepared, and confident from application through closing.

We are also committed to remaining a resource long after the loan is complete. Whether a past client has a question about the market, wants to review a refinancing opportunity, or needs the name of a trusted local professional, we want them to know they can always call us. That is why so many of our clients return for their next home purchase or refinance and refer their friends and family to us.

The hero community is especially close to our hearts. We are honored to serve military members, law enforcement officers, firefighters, and the families who support them. Our appreciation for these men and women extends far beyond mortgages. It inspired the creation of The H.O.M.E. Foundation and our continued work to make life more affordable for local heroes, recognize their service, and support the charitable organizations that care for them.

For Kathie and me, this is about more than closing loans. It is about educating people, reducing their stress, protecting their interests, and building relationships that last long after closing day.

Business Name
The Shoemaker Loan Team-Homestead Financial Mortgage
Contact Name
Doug Shoemaker
Discount or Special Service Offered
H.O.M.E. Foundation heroes receive our HERO Mortgage Benefit, including a waived $1,776 lender origination fee. We also offer night and weekend appointments, weekly mortgage-market updates, annual mortgage reviews, and complimentary membership in Home Report—a personalized monthly report featuring estimated home value, equity, appreciation, neighborhood sales activity, and helpful financial insights. Heroes are also connected to a growing network of trusted local businesses committed to honoring their service. Whether you are ready for a mortgage or simply have questions, advice is always free.
Who is this discount available to?
Active Duty Military, Veteran Military, Active Law Enforcement, Veteran Law Enforcement, Active Firefighters, Veteran Fire Fighter, Volunteer Firemen, Guard Or Reserve
Hero or Business Listing
Hero or Spouse
Career Title
Fuel Systems Engineer
Rank
Senior Airman, E-4, U.S. Air Force
Years of Service
6 years
Additional Sponsorship Levels
Founding Partner — $25,000/year
Email
d.shoemaker@hfmloans.com
Phone Number
Business Address
220 East State St. Suite 2E, O'Fallon IL 62269

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